Privacy Policy

Welcome to Sarkheji Apps (sarkhejiapps.com). We deeply value your privacy and are committed to safeguarding your personal data. This Privacy Policy details our practices concerning the collection, storage, and handling of information when you interact with our website or acquire our digital workflow systems, including ChronicleCraft AI.

1. Information We Collect

When purchasing or browsing our digital educational and workflow materials, we may collect the following categories of information:

• Contact Details: Full Name and Email Address.
• Transaction Verification Data: Order receipts, transaction IDs, and billing confirmations processed securely via WarriorPlus and authorized payment gateways (e.g., PayPal, Stripe). We never store your full payment card details on our local servers.
• Technical Usage Information: IP address, browser type, operating system version, access timestamps, and referring URLs collected for security and fraud prevention.
• Customer Support Records: Inquiries, correspondences, and support tickets sent to our official help desk.

2. How We Use Your Information

Collected information is utilized strictly to deliver and maintain our services:

• To fulfill orders and provide instant access to download vaults, licenses, and product updates.
• To verify authorized purchases and handle licensing compliance.
• To respond promptly to customer service inquiries and technical assistance requests.
• To protect our users and systems against fraudulent transactions, unauthorized sharing, and abuse.
• To comply with legal obligations and financial record-keeping standards.

3. Data Protection and Storage

We deploy robust industry-standard encryption protocols (including SSL/TLS transmission) and restricted server permissions. We do not sell, rent, monetize, or disclose your personal information to third-party advertisers or data brokers.

4. Third-Party Service Providers

We work with trusted third-party providers solely to facilitate transactions and deliver assets:

• WarriorPlus: Our primary merchant of record for payment processing and marketplace order management.
• Cloud Infrastructure & Google Drive: Secure file distribution storage for digital asset delivery.

5. Your Privacy Rights

You have the right to request access to the personal data we hold about you, request corrections to inaccurate records, or request complete deletion of your customer information, subject to legal and financial retention requirements.